We’re proud of our reputation for providing excellent roofing services and a great customer experience since 1939.
I want to let you know how much we appreciate the great job done replacing our roof. The result is more than we could have hoped for and everyone involved was great to work with. The entire Ruff Roofers team made this a great experience and I can not say enough about how simple your team made the process.
Thanks again for a great job!
Ruff Roofers staff: Thank you for all you did here. You all did a good job and I’ve received compliments from neighbors, people and family.
God bless and take care of you all.
I wanted to drop you a few lines to let you know I am extremely pleased with the workmanship of your company. From your salesman Kevin to the roofing crew and to the gutter crew, everything was 1st class. They all did an awesome job.
The weathervane has withstood several fronts, with moderate winds, yea!
We are very satisfied with all aspects of the job and would be flattered to recommend you to customers in the future. Thanks so much for a great job!
Ruff Roofers: Terrific job! Nice crew, always polite, friendly and always on time. Hard workers. The foreman Vern is a jewel. Nicest company and crew I ever dealt with.
Having to replace your entire front roof, especially a slate roof, is not something anyone wants to do. However, given I am in a neighborhood where the roof’s expected life had come due; I performed the normal due diligence. I contacted 3 roofing companies and received 3 separate estimates. What made Ruff Roofers estimate stand out was the fact that Kevin Urbanski had also added inspected my garage roof in the interior of the house and showed the cost of the garage roof replacement on his estimate. I had not requested any of the companies provide this information, but I realized that replacing that roof was also necessary. The fact that Kevin took additional time to inspect the front, back and the garage roof, helped make my decision quite easy. During the process, Kevin and his team worked with me and my time schedule. I needed the garage roof completed quickly; it was apparent there was extensive damage and leaks in the roof and Kevin was able to have his team split the work at my house so that the garage roof replacement could be completed prior to the replacement of my front roof. Also, I have a metal awning on my house and Kevin worked with me to find a company that would have been able to remove the awning. Ultimately, I did not have to remove the awning but I am incredibly appreciative of the time Kevin took to help me with this additional dilemma!
The roof looks awesome. I did not replace it with real slate but the product that Ruff Roofers utilizes has the appearance of real slate. I have had neighbors, who have just replaced their roofs using another company; compliment me on how beautiful my roof looks! I think my neighbors who used other roofing companies have “roof envy”! They love my roof, so thank you!! I take that as a huge compliment.
I have and will continue to recommend Ruff Roofers to anyone who asks. Their attention to detail; their attention to their customer and the excellent work product they create makes them the right choice for roof replacement
I would like to thank all of the men that did what looks to me to be an excellent job. I may not be able to remember all of those that I met and talked with but for those names I do remember, Kevin, Dean, William, the sheet metal crew boss?, Phil today and all of the other workmen I was impressed with their hard work, attention to detail and cleanup. They are a cut above many others in the roofing business and did a very professional job.
Please extend these remarks to those they are intended for.
Scott – Your gutter crew did a terrific job today and just in time for the rain this afternoon and tomorrow. Please convey to your boss and the owners of your company how satisfied we are with the work that was done today and recently for our whole roof replacement. The work was done professionally and promptly with little disturbance. Having something of a larger scale done before our baby comes, allows us to focus on all that being parents has to offer and at the same time, gives us piece of mind that the roof will be ready for any weather and be trouble-free for years to come. We have a professional contractor/home re-modeler across the street from us and will certainly recommend you to him for his clients and will not hesitate to introduce Ruff Roofers to our family and friends should they need roofing or a gutter system.
It has been nothing but a pleasure working with you. You should certainly be commended by your bosses for providing us with service and information beyond expectation.
Thanks so much for everything!
So, thanks again to everyone in the field AND in the office, for always giving the State of Maryland your best! I look forward to working with you in the years to come.